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Shipping & Returns

Shipping & Returns

Shipping
All international shipments are shipped via UPS /DHL /TNT /Fedex /USPS/Other Methods express mainly in retailing, while for wholesaling, Please contact us. That is why you can enjoy free shipping and great discount offering here off retailing. Save more money now enjoying real brand new quality. We are a professional online dealer and cooperate with UPS /DHL /TNT /Fedex /USPS/Other Methods expressing long-term, shipping order and delivering right to your door. Please make sure you are at home when the packages will be arrived.

Exchange
Non-quality Problems
In 14 days (from the date products were received), if you find the products you choose are not satisfying you in terms of color or size, it can be returned and replaced under the following condition. You need to send back to us the products in original package (you will pay the shipping fees). The products should have not been used (except tryout). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you. The shipping fees for the replaced products that we ship to you should also be charged of you. Before sending the items for replacement, please transfer, the supplymentary shipping cost for turning back the replaced items from us first. As soon as the payment completed, will we replace the items sent from you.

Quality Problems
In 14 days (from the date products were received), if you find the products with quality problems (Non-human factors or non-resistant external damage), it can be returned and exchanged. You need to send back to us the products in original package (you will pay the shipping fees). When we receive the products sent back intactly, we will replace it with new ones and ship them back to you again. We will pay the shipping fees for the replaced products that we ship to you . (Note: It is our quality-control professional that give a final judgement on whether the quality problems are caused by personal factors or non-resistent external damage. The purchased products will not be repaired, replaced nor returned for free if its quality problems are caused be human factors or avoidable damage.)

Return and partial refund
Our website cannot give a full refund for non-quality problems such as:
The product does not look like the ones in your picture.
The product is not what I'd imagine it to be.
Product was damaged.
Is not the same size and description.
In 7 days (from the date products were received), if the above reasons, we will refund or replace the product! You can choose!

Buyer's responsibility:
If you receive a product you do not like or size is not correct (of course, if it is the buyer's error), please contact us, we will charge 35% of the amount of the costs, the buyer must return to our products, (including 35% from the shipping cost) Buyers can request a replacement product and a refund: 65%, we need to receive your refund in the product, we can re-send your order!

If you have any further questions, please feel free to contact us, and we will offer you the return details.
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